Privacy Policy

Thames City respects your privacy and is committed to protecting it. We provide this Privacy Statement to inform you of our Privacy Policy and practices and of the choices you can make about the way your information is collected online and how that information is used.

Data automatically collected

We log visitor's domain and IP address automatically; this information does not identify you as an individual, but only the computer that is being used to view the site. This data is used to see where the site is being used in the world to ensure coverage, and for click stream analysis to help better understand site usage, so that we can improve our service to you. We do not link information automatically logged by such means with personal data about specific individuals.

Cookies

To stop cookies being placed on your terminal equipment please refer to your specific Internet browser for instructions. The cookies we place on your terminal equipment are known as COOKIEID and USERID and expire at the end of your session. In a few cases blocking cookies may reduce the functionality of some sites or prevent access to them depending on your chosen browser options.

Cookies are small pieces of information that are stored on your computer by the server maintaining and operating the Site. They do not compromise your privacy or security as they store a randomly generated identifying tag on your computer. We save cookies on to your computer to enable our site to personalise your future visits. Based on your interests the information helps speed up navigation to help you find the information you are looking for.

Data collection and use

All personal information is treated by Thames City as confidential and is processed in accordance with the relevant legislation. Thames City will not use or disclose personal information without your consent, other than in the normal course of arranging and administering the insurance (and finance if applicable), except where Thames City is compelled by law (including by regulators or law enforcement agencies) to disclose such information. In such instances personal information held by Thames City may be disclosed on a confidential basis, and in accordance with the Data Protection Act 1998, to such third parties. Thames City reserves the right to voice record telephone conversations. You must be aware that all Insurers exchange information with each other through various databases to help check the information provided and also to prevent fraudulent claims, and also that all insurers supply details of motor insurance policies to a database to which the police and other insurers have access. This helps to check on people who break the law by not taking out insurance and for insurers to pursue claims following accidents.

Access to your personal data

To enquire about accessing your personal data, please contact us.